Frequently Asked Questions
- How do I bake frozen French bread from Délifrance?
Most of our frozen French bread, including our French baguette, is ready-to-bake straight from the freezer. Baking temperature and time differ by product, so check your product packaging or the product page for exact instructions before baking bread from frozen. This helps it bake evenly.
- Do I need to thaw the bread before baking or serving?
It depends on the product. Some ready-to-bake breads, like our baguettes, go into the oven straight from frozen. Others need a short thaw at room temperature first. Ready-to-serve items are fully baked and only need thawing. Always follow the instructions on the specific product page or packaging.
- How should I store frozen bread, and how long does it last?
The basic rule for frozen bread storage is simple: keep it in the freezer at -18°C, not the fridge, until you are ready to prepare it. Once thawed, do not refreeze. Shelf life differs by product, so check the product packaging for exact storage and best-before details.
- What pack sizes and unit counts are available?
Pack sizes range from small home packs, like 2 half baguettes, to larger boxes with more pieces, depending on the product. Unit counts and individual weights are listed on each product page, so check there for the exact pack size before you order.
- How is frozen bread delivered in Singapore?
Délifrance delivers frozen bread across Singapore on scheduled delivery days, with orders placed before 3pm on weekdays usually arriving the next working day. Exact handling during transit is covered in our shipping policy, so please check there or contact our customer service team for further details.
- What should I do when my order arrives?
Place your frozen bread in the freezer as soon as it arrives to keep it in good condition. Check that packaging is intact, and store items at -18°C until you are ready to bake or serve. If anything seems amiss, contact our customer service team for help.